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To encourage a positive relationship between the patients and the surgery staff, both medical and administrative
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To have a voice for the patient in the practice
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To be realistic about what you can achieve and to look for small changes that can make a real difference
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To work constructively and positively to help identify solutions and to work in partnership with the practice and other local organisations
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Carrying out research to find out what matters to patients and discussing the findings with the practice
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To encourage patients to engage in their own healthcare. To this end it would be wonderful if in the future the group felt able to:
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To organise information sessions on medical and related topics of interest to patients
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To help with the organisation of self help groups for patients
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To help raise funds for the purchase of extra equipment requested by the professional medical team