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  • ​To encourage a positive relationship between the patients and the surgery staff, both medical and administrative

  • To have a voice for the patient in the practice

  • To be realistic about what you can achieve and to look for small changes that can make a real difference

  • To work constructively and positively to help identify solutions and to work in partnership with the practice and other local organisations

  • Carrying out research to find out what matters to patients and discussing the findings with the practice

  • To encourage patients to engage in their own healthcare. To this end it would be wonderful if in the future the group felt able to:

  •  To organise information sessions on medical and related topics of interest to patients

  •  To help with the organisation of self help groups for patients

  •  To help raise funds for the purchase of extra equipment requested by the professional medical team


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