The Electronic Prescription Service (or EPS for short)
The Kelsall surgery has implemented the Electronic Prescribing System for non-dispensing patients. This is a national system where prescriptions, once electronically authorised and signed by the doctor, can be sent electronically to the patient’s nominated pharmacy. Clearly, this is a good thing as it is kind to trees (no more paper) and the transfer of prescriptions is safer and immediate.
Nomination is the process that gives patients the option to choose or nominate a dispensing pharmacy to which their prescriptions can be sent automatically through the Electronic Prescription Service. The system will currently use the pharmacy you have previously nominated. If no pharmacy is nominated, then we will contact you. If you would like to change your nominated pharmacy, please contact us at email@example.com.
Getting Repeat Prescriptions
By email: You can now send an email to the Kelsall Surgery to request a repeat prescription.
The email address for this is: firstname.lastname@example.org Don't forget to give your name and the specific medicines that you require. The surgery will check your request and, if they have any queries, a member of the surgery staff will email you for clarification.
By paper request: Alternatively you can ask for your repeat prescriptions using the paper request form and putting it through the surgery letterbox. If you have lost the paper request form just put a written request through the letterbox - remember to add your name and requested medicines!
By using the NHS App: Kelsall Medical Centre is promoting the use of the NHS APP as a means of ordering repeat prescriptions. Patients do, however, need to have a smartphone, laptop, or tablet to download the NHS APP. If you are unable to download the NHS APP, please continue to order your repeat prescriptions as you always have. If you want to use the NHS App, here are some links to help you.
To Create an Account: www.nhs.uk/nhs-services/online-services/nhs-login
Further information regarding the app: www.nhs.uk/nhs-app/about-the-nhs-app/
Before you start the registration process, you will need the following to hand.
• Your NHS Number.
• Your email address and access to your email file. I.e., Outlook, Google, Hotmail.
• Your Date of Birth DD/MM/YYYY.
• A mobile phone with a signal.
• Your Post Code.
Collecting Prescriptions from the Surgery
Due to staffing shortages within the practice, where possible, please collect your medication from the surgery after 12 noon until further notice. This will greatly help to reduce pressure on staff. Your cooperation is appreciated.