Getting Prescriptions


The Electronic Prescription Service (or EPS for short)

The Kelsall surgery has implemented the Electronic Prescribing System for non-dispensing patients. This is a national system where prescriptions, once electronically authorised and signed by the doctor, can be sent electronically to the patient’s nominated pharmacy. Clearly, this is a good thing as it is kind to trees (no more paper) and the transfer of prescriptions is safer and immediate.

Nomination is the process that gives patients the option to choose or nominate a dispensing pharmacy to which their prescriptions can be sent automatically through the Electronic Prescription Service. The system will currently use the pharmacy you have previously nominated. If no pharmacy is nominated, then we will contact you. If you would like to change your nominated pharmacy, please contact us at





Getting Repeat Prescriptions

You can now send an email to the Kelsall Surgery to request a repeat prescription.

The email address for this is: Don't forget to give your name and the specific medicines that you require. The surgery will check your request and, if they have any queries, a member of the surgery staff will email you for clarification.

Alternatively you can ask for your repeat prescriptions using the paper request form and putting it through the surgery letterbox. If you have lost the paper request form just put a written request through the letterbox - remember to add your name and requested medicines!

Collecting Prescriptions from the Surgery 

Due to staffing shortages within the practice, where possible, please collect your medication from the surgery after 12 noon until further notice. This will greatly help to reduce pressure on staff. Your cooperation is appreciated.